The Complete FAQ Guide for Scale Model Trees

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Honestly, if it is your first time to find a scale model tree making service company, it is a sure way that you have some questions.

So, read on and learn more!

Let's get started.

Product:

  1. Do you have the customed-made order and what is the production time and price?
  2. What type of scale model trees do TL Models produce?
  3. When can I expect my scale model to be finished?
  4. How long is my quotation valid?
  5. Do I need to see the final product of scale model tree in person before it is shipped out?

Shipping:

  1. Which shipping methods can we use?
  2. How long will I receive the scale model trees?
  3. Scale model trees which are exported will require a special case.

Payment:

  1. How can I make the payment? Do you accept check?

 

 

Product:

Q1:
I have some custom-made trees for my scale model.

Do you have the customed-made order and what is the production time and price?

A1:
Yes. Specific sizes, types & colors can be made to order.

You can send us the below information for our price proposal,

1.Expected scale or model size, color and quantity.
2.Renderings for reference (if any)
3.Delivery address destinations.
4.Expected completion date.
5.You might also select similar photos from our web site below for your expected level of details and style.

Q2:
What type of scale model trees do TL Models produce?

What is TLS1-9, TL10-18m TLP1-4?

What is the difference?

A2:
TL Models provides high-quality architectural model tree service of just about anything, at any size.

We pride our service in a high level of details, so our scale model trees may include details such as different color.

TLS1-9, which are our standard scale model tree, it means different shape of mode trees like, Columnar Shaped Trees, Conical Shaped Trees, Oval Shaped Trees, Open Shaped Trees, Pyramidal Shaped Trees, Round Shaped Trees, Spreading Shaped Trees, Umbrella Shaped Trees, Vase Shaped Trees.

TL10-18, which are the favor types of model trees.

For example, Ginkgo biloba L, Chamaecyparis nootakatensis, Cupressus cashmeriana （Royle） Carriere, Taxodium distichum (L.) Rich., Pinus wallichiana A. B. Jackson, etc.

TLP1-4, P which is the series of palm trees, such as Cocos nucifera L., Elaeis guineenis Jacq.. Hyophorbe lagenicaulis (L. H. Bail.) H. E. Moore, Roystonea regia (H.B.K) Cook. All of these model trees are made to order for architectural models.

Q3:
When can I expect my scale model to be finished?

A3:
The standard model trees could take just a 3-7 days while a customed-made model trees might take7-10 days.

However, TL Models takes pride in maintaining high-quality model tree making service in tandem with efficiency so if needed; an order could be expedited to meet a certain deadline.

Q4:
How long is my quotation valid?

A4:
The quote is valid for 1 month.

During this time, assuming the project specs do not change, the only thing that may change during this time is the expected completion date.

TL Models operates on a first-come-first-serve basis so any delay in confirming a purchase may allow another model tree making service to set back your date.

Q5:
Do I need to see the final product of scale model tree in person before it is shipped out?

A5:
You do not need to come to see if it in person, but you may if you’d like.

The majority of our clients find photo confirmation sufficient, and we’re willing to take photos at any angles or perspectives of scale model trees to meet your satisfaction.

A more compact model can be delivered by a dedicated shipping company, which will minimize costs.

 

 

Shipping:

Q1:

Which shipping methods can we use?

A1:

You can specify other shipping methods such as Airmail, FEDEX, UPS，SF-Express or DHL.

We can let you know about the shipping cost after receipt of your order.

It's more preferable for you to provide us with your own FEDEX/DHL account number so that the delivery charge can be charged directly from your account.

Q2:
How long will I receive the scale model trees?

A2:
The delivery method varies from model to model.

Q3:
Scale model trees which are exported will require a special case.

A3:
How will my scale model be protected during transportation?

Our scale model tree makers have over 25 years of professional packaging experience.

They will create a custom-made box to fit the needs of each scale model trees and will use multiple layers of packaging protection if necessary.

On the extremely low chance that your scale model tree is damaged during transportation.

 

 

Payment:

Q1:
How can I make the payment? Do you accept check?

A1:
We are welcome to accept the payment by credit card, paypal or wire transfer.

We only accept checks as if the amount is more than 5000 USD.